Information & Help Center

Most orders usually ship the same or next business day provided that the correct billing and shipping information is supplied, and the item is in stock. If the item is not in stock we usually are able to get it from a warehouse in less than 5 days. Orders are shipped Monday - Friday, excluding federal holidays within the USA. Your shipping cost will automatically compute at checkout once zip code and shipping type is selected. If you need something faster, please call or email us and we will try and accommodate you. If we encounter any problems processing or shipping your order you will be contacted immediately. Orders to APO, FPO, and PO Boxes will be shipped via US Postal Service. Please allow for additional shipping and handling time for all over-sized items shipping via a freight trucking company. These items cannot be expedited.

Sales Tax:
State law requires to collect a 6.25% sales tax for orders shipped to MA. There is no sales tax for orders shipped outside Massachusetts.

Pricing: strives toward being competitive and to maintain the lowest prices. Prices and availability of products are subject to change without notice. Any typographical, photographic or specification error in product, pricing or offers is subject to correction.

Credit Card & Other Payments:
We accept Visa, MasterCard, Discover, American Express, PayPal, and Venmo

Canceling an Order:
You may cancel an order at any time prior to us shipping your order by emailing Unfortunately, we are not able to cancel orders once we have shipped them.

Please click here for warranty information.

Hassle-Free Returns, Refunds & Exchanges to
We understand if your new purchase doesn't work out the way you imagined, so we've made the return process easy. Our ultimate goal is for you to be completely satisfied with your purchase from Make a Return by Mail, UPS or Fedex Please include a note along with your invoice inside the box. We recommend using a form of traceable and insurable delivery. Please ship returns to: Attn: Returns/Exchanges 56 Boston Providence Tpke Norwood, MA 02062 30 Day Return Policy Returns made within 30 days of delivery date are accepted! Merchandise must be not installed and in original packaging. Products must be in like-new condition in order to receive a refund. Please do not write directly on the box by using a label. Shipping charges are not refundable. We offer free shipping if you are exchanging your purchase (does not include over-size products).

Got More Questions?
Please contact us here.